RETURNS
In case of return you have to contact us at followmefs17@gmail.com.
Once your return request has been approved, you have 30 days from the delivery date to send the product back and you must provide us with the tracking number of the shipment.
The items returned are your responsibility and risk until they reach our warehouse, so make sure they are packed up properly and cannot get damaged on the way!
Please note that if you are in a hurry you should choose a faster delivery method. We would not be able to refund you before receiving your return and verifying its condition. If you use your National post service the delivery usually takes longer delivery term. You should check this before choosing the shipping method.
Refund
Once received, if the items are in their original condition we will refund you by your original payment method within 14 days from arrival to the FOLLOWMEFS’s address. It can take a couple of business days for the funds to appear back in your account, depending on your bank or your card or payment service provider.
The return shipping costs are at the buyer's expense.
Exchange
We’re happy to offer exchanges for the same item in a different size or color. However, exchanges for different styles or models are not available. If you’d prefer a different item, you’re welcome to return your original purchase for a refund and place a new order.