RETURNS
In case of return you have to contact us at followmefs17@gmail.com no longer than 3 days after delivery.
Once your return request has been approved, you have 30 days from the delivery date to send the product back and you must provide us with the tracking number of the shipment within this three days period.
We have no requirements towards the method of delivery, as long as it is trackable and safe.
The items returned are your responsibility and risk until they reach our warehouse, so make sure they are packed up properly and cannot get damaged on the way!
Please note that if you are in a hurry you should choose a faster delivery method. We would not be able to refund you before receiving your return and verifying its condition. If you use your National post service the delivery usually takes longer delivery term. You should check this before choosing the shipping method.
Refund
Once received, if the items are in their original condition we will refund you by your original payment method within 4 days from arrival to the FOLLOWMEFS’s address. It can take a couple of business days for the funds to appear back in your account, depending on your bank or your card or payment service provider.
Please note that working days do not include weekends and official holidays.
The return shipping costs are at the buyer's expense.
Exchange
We're not able to offer an exchange on returned items and all returned items will be refunded once they've been received by our warehouse. If you need a different size or color of an item, then you'll need to place a new order.